Frequently Asked Questions
Find practical answers on backups, networks, transfers, downloads, and everyday wallet safety.
Questions and answers
Self-custody means you retain control of wallet credentials. Confirm the capabilities of any specific release independently; legitimate support should never ask for your recovery phrase.
Checking live balances and broadcasting transactions usually requires internet access. Recovery phrases should be recorded and stored offline.
Write it down in the correct order, keep it offline, and avoid screenshots, cloud notes, email, or messaging apps.
A private key controls a particular account, while a recovery phrase can often recreate a set of keys. Protect both as sensitive credentials.
Verify the backup and app source first, restore on a trusted device, and then check the wallet addresses and networks.
USDT exists on multiple networks. Verify the network, token contract, and recipient support before adding or receiving it.
Review the asset, network, full destination address, amount, fees, and signing permissions. Blockchain transfers are often irreversible.
Independently check the source and publisher, avoid links in unsolicited messages, and inspect unexpected permissions.
Be cautious of lookalike domains, urgent demands, unfamiliar signatures, and any request for recovery words. Stop when in doubt.